A more complicated structure of modern small businesses makes it no longer possible to maintain work efficiency as you separate tasks from general workflow processes. It comes from different factors, such as increasing importance of team collaboration; integration of projects into those business functions where they were not identified before (human resources, administration, finance), and many others. In these regards, it seems hard to control everything happening at the company.
How is it possible to actually solve this problem? The best way will be to combine all work management pieces into one puzzle:
- Unlimited types of content we use (invoices, architecture plans, demo videos – anything applicable for your business);
- Collaboration pieces (e.g. discussions through endless emails);
- Personal and team tasks (basically capturing what everyone is doing).
Any project management approach should have a stable and comprehensive infrastructure to support it. Putting elements, mentioned above, together in one system and hooking them to the workflow processes, your company is using, will make work organized both on a high level, and within small units.
The main goal of Comindware, an innovative software company based in Boston, MA, was exactly to integrate business processes automation with task management and collaboration solutions. Users are able to work on different tasks within different projects while staying in one system. Tasks here are becoming an essential part of workflow processes. Due to such a deep integration, teams no longer perceive big projects as something being remote from day-to-day activities. Another trend of project management to take into consideration is a changing perception of tasks. No matter which task you're in charge of, it is still a small project that can shared/delegated/ divided into several subtasks. That is what Comindware Tracker allows to do for better communication and tracking. Users can add comments to each work item to boost brainstorming and avoid any misunderstanding during a certain workflow process. Not only to provide business processes automation for a company and a team, Tracker is to be used for self-organization, as you have probably guessed.
Among various project management tools that are built around relational databases, Comindware Tracker is based on a flexible data management foundation – ElasticData technology. This technology provides flexibility for adapting the software for specific industries and departments. Workflows can be updated on the fly, and you don't have to redeploy the process. The product includes several pre-built solutions (It Help Desk; Finance Administration; Human Resources; Sales Processes; etc.), but also allows adjusting the templates or creating your own solution from scratch. This level of flexibility is essential for constantly evolving small businesses.
Nowadays we realize even more that working with several work management systems at the same time can be quite challenging. For easy data exchange between different applications and different platforms, project management software has to provide integration features. Coming back to our example, Comindware Web services API connects the Tracker with third-party software or services, for example, Salesforce, or SurveyGizmo. Comindware Tracker also includes Outlook Extension. Users can collaborate on tasks using MS Outlook, while all the added information is constantly being synchronized with Comindware. Besides, in case you try out the software, you will notice how much it reminds of MS Outlook interface.
To wrap up modern trends for project management tools, it's impossible to ignore the rise of cloud technologies as more and more web-based applications are trying to take over traditional desktop tools. It's an individual decision to make which option will best suit your business. As for Comindware, the company considers both market needs. The product is available as on-premise software and as a Cloud subscription-based service, providing the same functionality and usability.