Freshservice has a user-friendly interface and a host of features for streamlining internal IT operations and improving service delivery. Aligned with ITIL standards, it covers incident, problem, change, and release management. A 14-day free trial allows you to explore the platform risk free, which is worth doing since there isn’t a money-back guarantee. Plus, the initial costs are reasonable, given the platform's extensive capabilities.
Test Freshservice for 14 days before committing to one of the plans.